Jeffersontown Transmission Service, Inc.

Bobby was very knowledgeable in helping me understand the maintenance needs of my vehicle. After being told by the dealership that I need to replace the entire transmission, Bobby recommended that we do a complete system flush before we take extreme measures. So far, I can certainly tell a difference, I believe my 2021 Tahoe is going to get much more life! I’m not sure that the dealerships have true specialized experts anymore.

Bobby is an honest man! I took my vehicle to his transmission shop and he inspected the vehicle and gave me all the details and frankly mentioned that the vehicle will cost a lot of to get it fixed and he was willing to do. At the end, I decided not to fix the vehicle and Bobby didn't charge me a dime though he kept my vehicle at his shop for two days. This is badge and honesty and kindness. Thank you Bobby! I recommend his shop if you have vehicle issues.

I like Bobby, however they don't truly troubleshoot your transmission. I took my vehicle here and was told the transmission was bad because the reading from the obd2 showed 9 transmission errors. I was quoted almost $6k to put a remanufactured transmission in my vehicle. Fortunately I ran on hard times and couldn't afford the replacement. After researching the error codes, I found the issue was just a transmission filter. I replaced the transmission filter myself and have been driving my vehicle for over a month with no further issues. I waited until I put a few thousand more miles on my vehicle to post this review, just to give them the benefit of the doubt.

Bobby at JTown Transmission svc inc IS THE MAN. Very knowledgeable very polite very good at his job. I felt very secure knowing Bobby was going to fix my transmission and he did a fabulous job. My trans is like new and going great. He has extended mechanical knowledge and is a very nice guy. I trust him with my vehicle and don't want to ever take it anyplace else. He is an honest and hard working local business man 👨‍💼

I won't let anyone else work on my transmission. It took a couple of days for him to start looking at it but all good mechanics are busy. He found the vibration in two locations and saved me the expense of a rear differential or a new transmission. He completed the work when he said he would. Very honest and very good at what he does.