Jeffrey Kia Service & Parts

Roseville, MI · Auto repair shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Roseville
#63
of 149 shops
City Percentile
17%
rating percentile
Address
Jeffrey Kia Service & Parts, 30800 Gratiot Ave, Roseville, MI 48066
Phone
(800) 856-2140
Website
www.jeffreykia.com/service

Jeffrey Kia Service & Parts is an auto shop located in Roseville, MI. It is one of 149 auto shops listed in Roseville. Its 3.6-star rating is slightly below the Roseville city average of 4.3 stars. There are 2 photos associated with this location.

About Jeffrey Kia Service & Parts

Jeffrey Kia's Service & Parts is a comprehensive automotive hub seamlessly blending excellence in auto repair, maintenance, and aesthetics. Whether you need expert mechanics for repairs, fresh tires for maximum grip, stunning auto painting to refresh... More

Customer Reviews

★☆☆☆☆ 1.0 Lynn P. · Aug 2025

This place used to be A1 and we went there for years. It seems the ownership changed several years ago, and I won't return for servicing. A few years ago, when I went to pick up my Kia after an oil change, new tires, and leaving it overnight on their lot, the NEW tires were filthy, caps were missing, oil leaked in my garage and someone damaged my car overnight, and no one mentioned that. I inspected it before taking it home and reported that the front bumper was damaged & needed to be replaced which they did do. Unreal. I'll never go back under this ownership and management.

★☆☆☆☆ 1.0 Prudhvi Vemulapalli · Jan 2026

Not a pleasant experience at this dealership, first the service rep tried to sell unwanted addons for first service on a brand new vehicle saying “KIA recommend services from day one “ which ranges from $100-$300 and after service is completed it almost took 1:30mins to hand me the keys and the rep said he was waiting on paperwork, never seen such unprofessional service.

★★★★★ 5.0 David- Dele Akinpelu Bakery · Aug 2024

My kia optima ex, 2016 had the i famous P1326- knock sensor code triggered and the car fell into limp mode(loss of power). They just refreshed ecu and I was good to go! Sean made sure that I was taken care of in a quick but thorough fashion. They even washed the car afterwards.

★★★★★ 5.0 Brian Abood · Dec 2021

One morning I woke up and started my car and it didn’t start. I proceeded to get my car towed to another Kia dealership and their wait time was extremely long. It wasn’t until I called the service department at Jeffrey Kia to have them service my vehicle. I was concerned with going without a vehicle during the holidays. When I arrived, I was welcomed by Andy who walked me through the process and even got a complimentary shuttle to where I needed to go. Andy called me ONE DAY later to tell me that my problem has been resolved! They even washed my car! I appreciate the service that Andy and everyone at Jeffrey Kia’s service department provided in a timely and professional manner. I would highly recommend them!

★☆☆☆☆ 1.0 Laura Bentley · Nov 2018

I have been buying and servicing my car her for many years. The past two months, however, the servicemembers have been nothing short of rude. I called two weeks ago to schedule new tire purchases and set up service. I was told 'well, we are pretty busy the next week or so. Stop in sometime and we will schedule you'. Today, I called to order tires again as my husband convinced me to give them another try. Told I needed to know what size and type I wanted. I explained the year and make of my car. Instead of him looking it up in computer (I told him I had recently had an oil change there), he told me there are many types and sizes for my car. REALLY ????? Sooo my car will take 14', 15' and 17" tires? He couldn't be bothered, apparently. That's fine. I am getting a new car in January anyways

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto body shopAuto paintingAuto parts storeCar battery storeMechanicOil change serviceTire repair shopTire shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.