Jerry Graham Auto Body

Damaged Vehicle and Poor Service. I brought my 2024 BMW M2 to Jerry Graham on August 18th for a front bumper replacement. The car was initially scheduled to be ready by September 5th. Without any communication from the shop, I called and was told the new pickup date was September 9th. On the 9th, the car still wasn't ready. When I called again on the 10th, they claimed they had an appointment to calibrate the car at BMW of Monterey. A quick call to the dealership confirmed no such appointment existed. After I confronted Jerry Graham with this information, they immediately took the car to BMW. Upon picking up the car, I discovered a long list of new issues and damage: * The new front bumper is a different shade than the rest of the car and does not close properly. * There is overspray on t

Excellent body shop all around. Love the people and the quality of work they provide. Been my go to for all my personal automobiles. Over the years, Jerry always did me right and always did a hell of a paint job or repair. Jerry built a a great business and reputation, bar none. Gino is a great estimator and overall all around great body guy. Wynn, I hope I got the spelling right, is an A-1 painter. Dennis, the GM aims to ensure quality and excellence. Now that's taking care of business!

I was steered towards Jerry Graham Auto Body as it was one of the State Farm approved vendors. The initial quote was $2000. Once they took the car apart, it was over $5000. My beloved car was then “totaled.” I asked for my car back at which time I was told I better get a trailer or pay them $685 to put it back together. I was ready to pay to avoid a salvage title. Fortunately, after a day of going back and forth between the garage and the insurance company, State Farm deemed my car repairable. I am still traumatized and definitely feel like I fell for insurance steering and the “bait and switch” scam (look it up). While the car is back and looks great, in the future, I will only take my car to an independent auto body shop that I trust.

After getting in an accident on my way back from La Jolla, I needed to get an estimate of repairs. The first shop I went to, which was recommended by my insurance company, was incredibly rude. A friend recommended Jerry Graham Auto Body and I am so happy they did. They were very helpful and incredibly thorough. Everyone at the shop was kind and understanding. They made the entire experience seamless and alleviated so many of my worries. They will be my go to shop for repairs in the future. Thank you so much to everyone at Jerry Graham Auto Body!

Nobody likes having to go to an auto body shop. Jerry Grahams made the experience as easy as possible. Daily updates, help with rental car, quick service, and excellent work. Very friendly staff! And a fabulous job on my car. I highly recommend!!