Jiffy Lube

Had to get my car inspected. Took them about 20 minutes total to get it done. Everyone l met was absolutely amazing, polite and efficient. I will definitely recommend Jiffy Lube in Leland. Thanks guys, l will definitely come back for my next inspection.

I want to say My experience with one sale guy was extremely horrible, judgemental and turned away customers. He has a very nonchalant attitude. now on the other hand, my experience was five stars due to a technician named token. He was remarkable very welcoming very engaged on getting the job done he offered great information. My car with the service and runs amazing. I highly recommend that he is the manager of this location. He truly does an overall wonderful job. Not sure who the current manager is, but this guy token definitely has manager all over him. He knows how to create a welcoming environment when you need a job done and he has a pleasant attitude that customers truly appreciate

On 11/29/25 I had a very poor experience. I arrived at 11:40 AM and left at 1:30 PM for an oil change and tire rotation—nearly two hours. The staff was incredibly slow and distracted; I observed them taking frequent breaks and being unprofessional (passing a vape around to each other). They also failed to properly complete the work, leaving the under-hood shield/cover off the vehicle. Inefficient and unacceptable service quality.

Went in for a signature service sat in the car and watched. When attendant came to collect payment I asked what the signature service included. He informed me complete top off of fluids, etc. I proceeded to say only thing that was done was the oil and filter. Then I question should I pay full price for services not rendered, reply was no I will check with the manager went inside. Charge my card full price minus a $25 coupon I already had. Then came out to say my hood was still up and he wasn’t finished, then put washer fluid in, but yet already told me he was finished until I called out the incompleted service. Spoke with the assistant manager told him the situation he gave me a $30 coupon that expires the end of March. Which I highly like I will be able to use at this time. Spoke to

Token helped us at Jiffy Lube and provided outstanding service. He was very friendly, respectful, and demonstrated excellent customer service skills throughout our visit. He made the experience smooth and pleasant and took the time to ensure everything was done right. I highly recommend Token and truly appreciate his professionalism.