Jiffy Lube

I came here for an inspection, and they told me that the tires and windshield wipers needed to be replaced, and that if I bought it here, they would immediately give me a passed inspection. I agreed, and they told me to come back in a day or two. I got sick, called them and asked if I could come the following week, and they said it was no problem. I came next week and they said they didn't have the tires (which I had already paid for) and gave me a discount on an oil change. Next time they started changing the tires, but after a while they called me over and said they only had one tire, and told me to come back the next day. I came back, asked if they had the tires, and they said YES. They did the replacement and said I could leave. I walked around the car and realized that the tires were

So you guys tore my driver door seal up and now it leaks on driver side door. Y’all acted like it was a normal thing. After I had paid for an oil change. Is this how you treat your customers cause if that’s the case I can just spread the word that this is a typical service y’all folks shouldn’t use this service like ever and I will go on every page I can find your services on and write bad reviews on every platform I can find cause I have never been gas lighted like this before. Look at the cameras and figure it out.

I went for an inspection yesterday and was told my tires had uneven wear and were dry rotting on the outside edge. They failed my car. Yes there is some slight uneven wear but no cracks or dry rotting like they claimed. They didn’t tell me my car failed, I only saw it on the paper they left in my car or I wouldn’t have paid! It took them three times as long as originally stated and there were grease smudges on the inside of my door when I got back in. I took it straight to my normal oil change place and the guy looked at me like I was crazy when I told him Jiffy Lube failed my car due to my tires. He measured the tread (with the state issues gauge) and all four tires passed easily and agreed that there are no cracks or dry rotting. He did all of this for free and was trying to come up wit

The team was super nice, but I needed a new tire and was told it would take about an hour. Two days later, I finally got the tire put on. It was hard to keep hearing that it would just be another hour for basically 48 of them. I don’t know what happened, but I don’t think I’ll be returning. I had to push my trip back and was told I’d be compensated for the error on their part (I paid for the tire and install and was later told they didn’t even have it) but didn’t really get anything, I was just happy to be out of there.

Rashawn provided me with great customer service. I went in for a simple oil change, it was quick and affordable. He also gave me some great information about my vehicle and upcoming services needed to keep it in great shape. I will definitely be back for further service at this location.