Jiffy Lube Oil Change

Dude, you guys are awesome. I came in with a 2015 Toyota Prius that had an oil filter housing pretty stripped out. Even though you couldn’t get a part delivered right away, this nice guy (wish I knew his name) walked down the street in about 5 minutes and got the part needed from the auto store. That’s next-level customer service and this place will be my go-to for oil changes or any servicing. Sorry my Prius gave you such a hard time! The lady at the register/computer is very nice too. 5/5 stars - love this location!!!

Exceptional Service and Highly Recommended! I had my vehicle inspected at Jiffy Lube located at 1225 N Main St, Fuquay-Varina, NC, and the service was truly exceptional. The staff was professional, and I was especially impressed by Jordan, who went above and beyond to ensure everything was handled efficiently. Their recommendations were spot-on, and the process was smooth from start to finish. I highly recommend this Jiffy Lube for oil changes and inspections—great experience overall!

Came here for a quick oil change. 15 minutes or less my ass. I got there and was the 3rd car in my lane. The one being serviced in front of me left about 5 minutes after I got there... So far so good. 45 minutes later they finally pull my car into the bay and another 45 minutes for them to do a standard oil change and tire rotation.

I’m not exactly sure what happened but a 15 minute quick oil change took 2 hrs on a Sunday morning at opening. Many other cars were serviced at the same time so more an issue of properly rotating the bays when a car is taking longer than necessary. Will be taking my business elsewhere moving forward due to this.

Recent update : I called corporate for this location after this transpired and learned all jiffy lubes are independently owned and operated, the woman who took my call was polite and let me know that it would be around 2-3 days before I would hear anything. I called on a Friday so I really didn’t expect a call until the next week and literally 3 hours later I had received a call from Kyle at this location. He did apologize and owned up to what was wrong, and I was offered a discount on my next service. The way this was handled in a timely manner and to receive an apology was not what I expected. I have to praise this store operator for how this was handled, it does make me have faith in this location. I haven’t returned for any additional service but I likely will. Updated from 1 star to 3