Jiffy Lube

They did a great job and were also fast. I love that they check and top off my fluids and the air in my tires. I’m not young any more and neither is my car. Still, everyone in the shop was polite, professional and friendly and didn’t treat me like an idiot. I’ll be going back again.

I was having trouble with changing the bulb on my license plate and stopped at Jiffy hoping they would be able to help, and John went above and beyond to help me, even though they were closing. He was for sure ready to go home and it's about 10 degrees outside, but with frozen hands he got the stubborn bulb out, and never gave one complaint. I am extremely grateful to John for his kindness.

Manager Randall was smoking in the main entrance! He was rude and threatening. I complained to him about replacing 126 pieces of fully synthetic oil and the oil filter on August 9th. Yesterday, the engine started shaking and the fault codes P0306 and P0316 appeared. I replaced the oil and filter at the repair shop, but they found the same Volkswagen oil filter. The filter hadn't been replaced at all. I hope the owner sees this! This so-called manager, Randall, only exacerbates conflicts. He's incapable of normal communication.

Austin performed my service Flawlessly and efficiently! Great attitude and respect for the customer. I wish more locations had techs of his caliber. It's no surprise he is a Manager of another location! ( Nashua NH )-( he was filling in at the Salem location due to staffing shortages=dedication right there! ) He definitely earned my future business!!

Joe is a really good manager who knows what he is doing with everything I have had done. Five stars