Jim Coleman Toyota Parts

These guys are great. I deal with Tony, Christian, Dionte and Anthony multiple times a week. They are very knowledgeable, punctual, and have great attention to detail. The prices are very fair as well, even though there isn’t much they can do as pricing come from the corporate level. Just wish I could order all my parts from them. 10/10 service and buying experience

CARLOS provided unprofessional and childish service to me, i was quoted over the phone $180, $52, $52 for rear brake pads and sensors. When i went to pick it up, the lines quoted increased to, $224, $61, $61, PLUS a $20 over night freight charge for a part the service advisor ordered on my behalf that I requested not to have done, new rotors on a 30k mile supra is unnecessary? Once disputing the freight charge, and when removed, they provided the inflated quote which differed from the one stated over the phone. I asked for a 20 dollar discount, and CARLOS could not help. He told me to go to darcars, Darcars provided the following quote where i purchased these pieces for: $200, $51, $51, per line. CARLOS fought over 20 bucks, now Jim Coleman is BLACKLISTED on supra forums. Goodluck selli

Spoke with one of the part's technician, asked him if they have a part in stock. The website I used parts.toyota.com if you know the site, lists all dealerships near you and sometimes cheaper prices. I asked if I place the order on Thurs would I get that part by Saturday 24-48hrs. He said yes, and he checks for the part says he has it in his hand. And he spoke with the technician processing online orders. Called on Friday, see if any progress was made said that we have a lot of orders and he said give me the number of the order and I'll let my processing guy know and give a callback. Now its Saturday no call no update or email, Saturday no one wants to answer the phone.

We use them often for parts. They are very smart and know what they are doing. Dionte, Anthony, Christian and Tony always get me taken care of. These guys definitely run a good operation over there, I would order all parts from them if I could.

Advoid ordering parts in from this place. They stayed silent when I submited return request. Part price is higher than from Amazon, and shipping fee is cutting throat; $20 is way over roof for a tiny part that is free if ordered from Amazon.