Jim Whaley Tires - Ozark

Service was top notch! Moving back home from Florida and got a scew in my tire. They took the time to repair in the parking lot as all service bays were already filled. They save a very bad travel day. Great staff!!

Had an appointment at 11am for some new tires. Called at 3pm to ask the status and was told they were just now pulling it into the bay. I asked about how much longer because I was trying to make sure I had a ride and was told it would be about 45 minutes to an hour. I showed up at 4:15 pm and it still wasn’t done. It was just sitting in the bay. They finally lifted it up and removed the old tires, but then it just sat there for a good 30-40 minutes with no one working on it. My vehicle finally got done at 5:15pm!

The gentleman that work there are always polite and knowledgeable of the work needed for your car and never dismissive.

While we were traveling on our way to Ozark, AL our travel trailer blew a tire. Luckily we had a spare but needed to replace the blown one. The guys at this tire shop were such a great help! We showed up just after 7am on a Monday morning and they said they could help us right away. Both the manager and assistant manager were very polite and helpful. From start to finish we were there for not longer than 20 minutes while they replaced the new tire onto the rim. Such a relief! Highly recommend their services!

More care should to cleanliness. Had to clean front passenger seat with little green machine