Jim Winter Cadillac

Amazing dealership with attention to detail at every turn. A Service Advisor welcomed me by NAME when I drove up. Very Impressive. (It had been almost a year since I was there last!) Their new scanner system checked out all of my tire tread depth and their alignment as I drove into the service alley. WOW!! My car was ready well ahead of the time they said it would take and I was taken to the cashier by my original Service Advisor. They washed my car on top of it; Their waiting room was very clean offering regular and decaf coffee and tea as well as bottled water. The bathroom was unisex and very clean. We have other GM Dealership choices in our area, but Jim Winters Cadillac has been our 'go-to' dealership for our seven and eight year old (non Cadillac) vehicles since we moved to this

GO SEE MARK BRADSHAW! 🌟 He was fantastic!!! I have been looking day and night for a Denali Yukon XL Duramax for MONTHS and as we all know they are insanely hard to find right now! I found this one online and while I had been hoping for new this one had only 14k miles and had EVERY OPTION I had wanted (which you can’t get right now when ordering new such as the rear entertainment.) I immediately called and spoke to Mark. I live in Kentucky and am 12 hours round trip away so I did not expect things would probably pan out doing things over the phone to justify taking a chance to drive up with plans to buy a vehicle I had never seen in person. Mark was SO kind, patient, and answered all of my questions. Within just a few hours we drove through the night to Michigan and picked up this beauty!

If you're having any doubts about buying from this dealer, then don't! They are the first honest and upfront dealer I've ever bought from. I flew from North idaho all the way to them for a certified denal yukon. Their pricing was very reasonable and competitive and Mark Bradshaw was amazing! Mark was honest over the phone about everything from start to finish. The yukon was exactly what he described over the phone and was perfect. Even though I live over 2000 miles away, this is my new dealership from now on. Thanks, guys!

Found exactly what I was looking for in a new Cadillac Esaclade and loved working with everyone at Jim Winter! Bill in sales and Melissa in finance were super friendly and helpful. One of my best car buying experiences ever. Rich the owner stopped to talk about my purchase and to make sure I was happy with everything. When I'm in the market for another vehicle, I'm definitely coming back!

Did some major mechanical service work for me but; missed the reason for the primary reasons I brought my car in the first place. However they did replace the problem part when I brought it back the next day and only charged me for the part not labor. To be fair this is the second garage that I brought the my car to for the same problem. Finally after months the problem is solved (I hope).