J's Expert Automotive Service

I came to them on a very cold day. They refused to remove my wheel outside to repair it. In the end, I had to take the wheel off myself and give it to them. They only swapped the tire onto another rim and did a wheel balance. I paid $65 for one wheel and about 10 minutes of work. I do not recommend coming here. I was outside and had to remove my wheel myself. They didn’t even provide a jack. After they changed the tire, I also had to install the wheel back on my own. Despite this, they charged me $65. They simply took advantage of the situation, knowing that I couldn’t continue my trip with a flat tire.

I started coming to J's a couple of years ago after a terrible experience with a different service place. I've never regretted the decision. They are simply amazing. Always remember my face and even asks about my job when they see me. Customer service is outstanding. I moved to El Dorado around 2 years ago and just recently tried to go to a shop that was closer and more convenient. Quickly realized it was a huge mistake. Biggest reason would be pricing. The local shop quoted me over 2000 for work needing done to my car. I called J's to double check because I fully trust them and they offered me the same work for literally half the price. Needless to say lesson was learned..... again, and I will continue to drive to Newton to use J's for all of my auto repairs and maintenance. There is lite

My wife, kids, and I were on our way to Colorado when the engine lost power just outside of Newton, which I assumed was due to an oil change my wife had just had done on her car that morning. We were able to drive it to J’s, the closest place we could get to. After explaining the situation, he immediately ran codes and checked the engine. Even though they were already busy, he got our car pulled in immediately to get us back on the road as quickly as possible. He kept us informed on his findings throughout the process of getting the car fixed in addition to informing us of other items needing addressed (but not in a pushy, salesman way). The staff were friendly, prompt, and knowledgeable. They also took notes and let us take pictures of the issues so we could address them with the place we

Awesome customer service and great pricing. He blew the big online competitors and local out of the water on tires and installation. If you need tires, this is the place to go.

I had a flat tire late in the day while traveling and they got me right in. These are incredible people. They did a great job of getting me back on the road for an affordable price, much less than I thought it would be. Thank you so much!