Kennedy Ford Service

Absolutely terrible service. I drop off my vehicle 20 minutes before my appointment time (for a reoccurring issue they hadn’t fixed while it had been their shop in for the same reason 3 months prior) a service tech in the back muttered “We’ll see if we get to it” despite having set this appointment 3 weeks prior. The tech then argued my appointment was for an earlier time and I had to literally prove my appointment by showing them the email exchange to set the appoint. In the time between setting the appointment and actually dropping my vehicle off, I’d stopped at Kennedy to get the code read for my check engine light. I asked if it was safe to drive my car to work and the guy smiled at me and said “as long as the check engine light isn’t flashing”. This business doesn’t care about its cu