Ken's Automotive Repair

I have been a long time customer of Kens Automotive going back to when it was Ken's Muffler. I have always liked Scott and in the past he was always there to speak to customers in person about the projects that were brought to the shop. Not this time, he was nowhere to be found. The job I brought to the shop was very simple. I dropped off an exhaust header to have a o2 sensor bung installed. This is a job I have had done at Kens Automotive before. This is a job that any skilled technician should be able to do in under an hour with the proper tools. The last time I had this done at kens was a couple of years ago they charged about $160 which is a high price to drill and weld in an $8 part the size of a quarter, but I excepted the cost because everything has gotten expensive. This time

I am pleased with the service I had performed at Ken's. They gave me a fair price for what I requested and kindly dropped me at home after I dropped my car off there. They did suggest other services after completing an unsolicited inspection. One such service was cabin air filter replacement, for which they wanted to charge me over $300! (This is a 20-30 minute DIY requiring night more than a couple screwdrivers and a $16 filter). As always, be smart, research and shop around for prices on specific services. A given shop might give you a great price on service x, but charge you an exorbitant price for service y. 4.5/5

Took my car in for an exhaust leak, thinking that I just had a hole somewhere in the piping that could be cut out and replaced with a piece of pipe, a simple task that every single other muffler shop out there is capable of without issue. Ken’s said that I had a bad muffler and that I needed to replace it, okay fair enough. I was thinking they looked underneath thoroughly and figured out what the exact cause of the leak was. Quoted $600 just to replace my muffler. Too expensive to pay for a cheap Honda so I just decided to replace my entire resonator pipe and muffler myself for half the price. Come to find out after pulling my muffler off that it was in great condition and didn’t need replacing. There were however two huge holes just a little further upstream that were causing the leak.

After a minor accident that caused a lot of weird damage, a quick call to Hannah at Ken’s and we had the vehicle towed over there quickly. Shortly after that Rob reached out and gave me the details on the damage. Rob was patient while we decided what we were going to do to keep costs down on the repairs and they seriously delivered! I cannot say how thankful to the staff, their patience and their hard work and true dedication to keeping their word. This was not an easy fix because nothing went as it was supposed to, but they never gave up! Rob, (my new bff), kept in communication with me throughout this whole process and always gave me a chuckle, keeping everything positive. One other note: Ken’s is that family shop you always hear about. They make you feel like they’ve known your family

I want to let it be know that service at Ken's Automotive Repair is much more than an experience. They have provided PEACE within a storm of car issues. They have helped in ways that are not just car repairs. They have never made me feel uncertain or doubtful about what has to be fixed. I myself and a family member require transportation due to disabilities along with terminal illnesses. The team at Ken's have gone over and beyond my expectations. They take the pressure of how do I get back home, how do I go pick the car up after repairs! Also they have helped calm my nerves down about possibly buying a problematic vehicle. Ken's Automotive Repair has made a substantial difference in my hope and understanding the inner works of my vehicle. They have a marquis sign that says we work on Ho