Kenworth Northeast

I cannot say enough good things about Kenworth Northeast – Brockton! Their communication is clear, proactive, and consistent from start to finish. You’re never left wondering about status updates, timelines, or next steps — they stay ahead of it and keep you informed every step of the way! What truly separates the Brockton location is their attention to detail. They don’t just complete the repair or service request — they take the time to ensure everything is done right the first time. Their thoroughness reflects a level of professionalism that is increasingly rare in today’s service environment. Customer service is exceptional. The team treats you like a partner, not just another work order. They understand uptime matters, and they operate with urgency and accountability. Most importa

I’m the owner of Doctor Disposal, I had some issues with one of my trucks and to be honest with you it was in there way too long! and then I reached out to the vice president of Kenworth Nick, he turned things around like there was no tomorrow, then recently I had a problem with my single Axle Kenworth T 270 a transmission issue, I had to have it towed over there so I reached out to the shop manager Chris and he assured me he’d bring the truck right in and he did. it was a lot of labor for chasing wires but I understand and they got the truck back to me the next morning.

Very professional and efficient. They were very attentive to my visit. I'm glad to do business with them.

Very nice employees Ace. They went above and beyond to help me out. Thank you very much. Their technician is very knowledgeable, he replaced the dump valve on my trailer.

The KW of Northeast in Brockton has been an amazing partner and servicer of our fleet and give us the same treatment as our local KW dealership here in PA. We run into New England dozens of times a day, and any time we have something come up from AC going out, to DEF codes, KW of Northeast Brockton gets us taken care of with prompt service and great communication!