Kenworth of Louisiana - New Orleans

Our experience with the service department was exceptional. Being out of state with a mechanical failure is a nightmare scenario, but Tony made the process seamless. He was communicative, handled the repairs with urgency, and his team delivered high-quality work. We are back on the road thanks to his hard work. Highly recommend them for anyone in need of reliable service.

1-800-Pack-Rat Moving and Storage has and continues to be highly satisfied with the service we receive from Kenworth of Louisiana. Tony and Jimmy always go out of their way to take care of us. I can always count on them to get our trucks in and out quickly and do quality work at a fair price. We will continue to rely on them for our repair and maintenance needs in our New Orleans market. Thanks again, Gentleman.

I am very pleased with the service we received on Engine 212 Fire Pumper. From the moment I arrived, the staff was professional, knowledgeable, and genuinely focused on getting our truck back on the road as quickly as possible.The technicians clearly knew what they were doing—they diagnosed the issue fast, explained everything in plain terms, and completed the repair right the first time. The work was done on schedule, the pricing was fair, and there were no surprise charges. I really appreciate the attention to detail and customer care. Great experience all around!

Service department was very nice and helpful. Explained everything that was completed on the work order. Only problem I still have not been able to talk him out of a hat.

Service department was great. Other owners should know that the dealership may be a bit higher on cost, but you get what you pay for. The knowledge that team has along with the “ Dealership” ensuring the labor and parts, you will win!!