KEY COLLISION OF NASHUA

I brought my car here after an accident, and I couldn’t be happier with the experience. The team was very professional and kept me informed throughout the entire process. Communication was clear and timely, and the repairs were completed much quicker than I expected. Everything was done with care and quality. Highly recommend this shop if you’re looking for reliable and efficient service.

I would never recommend this place. The staff was very pushy and rude. All I wanted was a quote for my truck, but they repeatedly tried to pressure me into booking an appointment for the work to be done. I clearly explained multiple times over the phone that I only wanted a quote, yet they continued to push for an appointment. I needed the quote to get the ball rolling with insurance. I could not just drop my truck off and leave it there for weeks for the work to be done as I need my truck for work. When I went in person for the quote, the same thing happened they were again very pushy and made me feel extremely uncomfortable by insisting I book an appointment on the spot. I was also told I would receive my quote by email by the end of the day, but I never received anything.

Everyone at Key Collision was amazing! From the quote to the repair, they were all very honest and transparent throughout the whole process. They replaced my front bumper within a week and worked with me (as I had no insurance coverage at the time) to get the price as reasonable as possible and made it work! Extremely high quality work and my car is back up and running fine with no issues. Would highly recommend them to anyone!

Everyone was super nice, I was dreading having to have work on my brand new truck. But I swear the truck came back to me better than when I pulled it off the lot. Lady on the phone (sorry dont remember your name) was nice and set me up really quick, manager guy was fun to talk to while I waited for my rental. I hope to never been in another accident but if I ever need more work done its definitely coming here.

This place was recommend to me by my insurance company, Geico. Brought my car here to get it “fixed” and was told my car was assessed as being totaled. My car had damage to the driver side door / mirror and that’s it. 2014 with 100 something miles. They offered for me to have the work done, have it considered totaled and then BUY back the car with a salvage title. Long story short, I ended up telling them I didn’t want the work done. Picked the car up, got a door in the same color as my car from a scrap yard for $250 and got an auto body shop to put the door on for another $250. $500 total for the work. No salvage title. $500 is my deductible and I didn’t even use my insurance. The lady behind the counter tried to sway my decision and make me feel bad I chose else wise. Think twice before