Key Hyundai of Salem

Nick and James were great. I'm usually on edge heading into car dealerships but they made the process so seamless and were chill that it was a very pleasant experience. I came in to trade my old Hyundai for an identical newer model and they weren't at all pushy on any add-ons. Overall they really changed my perceptions of the car buying process. Would recommend 10/10 if you're in the market for a Hyundai vehicle.

Excellent experience. Rafael is fantastic, and the dealership was very accommodating of delays on my part, new requests, etc. I had a bad experience on my initial test drive with another rep but after expressing that to the point of contact, she was very understanding and switched me to Rafael. I saw them dealing with some other tough customers and the level of patience and empathy they demonstrate is incredible. They were always very accessible via text and cell. The dealership itself is stocked with free snacks, chargers, and a nice waiting room for service. Rafael and the lady made me feel at home and I am very grateful to them. The dealership was even accommodating enough to temporarily let me leave the car there, saving me from having to leave it on the street or something while I

I purchased a 2022 Kia EV6, agreeing to the condition that the damage to the windshield trim be repaired by a Kia dealership covered under warranty. The dealership informed me that they would bring the car to a Kia dealership, and I believed them. After a few days of no information, I inquired about the dealership. I called Kia directly to get an update on the car and service manager was shocked to learn that it had been purchased. He informed me that the car was not covered under warranty but provided the quote to Hyundai. He also mentioned that the parts would not be available until Monday. Two days later, I called Hyundai to inquire about the car’s status. They informed me that the car was still at Kia and that the parts would not be available for a few more days. This information ali

This is an outstanding dealership. I was not pressured or pushed into purchasing a car on my visit. They let me leave and go home to think about their offer. I was the one that called them back two days later to accept their offer. Tristan, Franklin, James and Amy are knowledgeable and worked hard to make my car buying experience a good one. The truck was detailed to perfection. I am very happy that I found this dealership.

Such an incredible, fast and extremely pleasant leasing experience. All staff were amazing to work with. Special shout out to Tristian and Franklin! What I liked most is they don’t work on commission, so the morale and energy of the dealership was so calm and friendly compared to others. I will be back for my next car for sure!