Kia of Everett Service Center

Great customer service. They came to my home got me up and running and followed me back to the dealership. Brought the car in gave me a loaner and got my car fixed up. Very happy with the service. Very kind staff as well. Feel like I picked the right place for sure. I've seen their commercials and feel like they are definitely as advertised.

The ICCU failed on my 2026 EV9 with 6k miles and was towed to Kia of Everett 7 days before a weekend road trip. The service department amazingly was able to diagnose, confirm warranty coverage, order the part, and install it in 4 business days and get my car back in time time leave for the trip. While I am going to rethink whether I would buy another Kia, I have complete confidence that the service department takes care of their customers. Thank you!

Great experience buying from Kia! They had a ton of inventory and we felt no pressure while making our decisions. Highly recommended and I love my car.

Betty was constantly in contact by text and from inception to collection. Clear information, great service. Replacement of trim all around the windows. Looks new again. Thank you.

After my PHEV stopped charging on Level 1/Level 2 chargers, I took my car in to Kia of Everett where it was diagnosed as needing a new onboard charger. It was replaced same day, under warranty, pretty quickly. After that service, however, the car began to allow itself to drain its battery all the way down to 1% and a critical "Check Hybrid System" alert state. While previously the car would switch over to HEV mode automatically at 15% life remaining to preserve the health of he battery. So now I have to manually switch it back over to HEV mode or it will completely drain the battery. I took the car in, explained the situation and this new behavior. The service I received was baffling. They took a video of the technician pushing the HEV/EV button like I already had explained I knew how to