Kia of Lynchburg Service

In late June, I scheduled an appointment with this dealership to address a Kia Voluntary Service Campaign concerning brake line corrosion. The appointment was scheduled for 7/17, and I dropped the vehicle off the night before so that they would have the whole day to work on it. At 11:19 am on 7/17, I received a phone call from the service department. He informed me that the brake lines had "failed" inspection and would need to be replaced. They said that they did not have the lines in stock, but had ordered them. They said the parts would arrive in two days and that my vehicle would be ready for pickup on Monday. On Monday, 7/21, at 4:23 pm I called the service department to inquire about the status of my car. No one answered, and I was forced to leave a message on the voicemail. I did thi

Had some engine troubles and took it to KIA of Lynchburg to have it looked at. Explained everything to them in great detail and still they claim this wasn't there fault. First time they "fixed" it they replaced the Catalytic Converter for free under Emissions warranty but then 3 days later my car broke down on New Years Eve doing the exact same thing they supposedly "Resolved" as it clearly stated on my statement from the Catalytic Converter install. Had to have it towed back to their shop. Soon they told me that my engine was bad and needed replacing but the KIA Engineers suggested replacing the High Pressure Fuel Pump. After they did that and were test driving it, smoke started to come from under the hood. 5 Fire Extinguishers and 1 Fire Truck with foam and here is the end result. Luckil

We love our KIAs. EDIT Still love our KIA but the service here has gone from amazing to absolute terrible. Just money grabbing at this point 150 bucks for some filter changes. We just got new tires a year ago an they said we needed new ones give me a break we will not be returning here.

Good service, good value. Great buy. Got a Kia soul in 2016, got a Kia Seltos in 2021. Got a Kia Sportage cause our family needs outgrew the Seltos. Sportage is a great SUV too! I'm all in for Kia if they keep making vehicles to this caliber. And we still have the 2016 Soul in the mix that's running great! Great job Kia motors!

My husband and I love taking our cars here for service! They always get it done in the time promised and are super professional