K&M Tire

Excellent service! I have tiny wheels (185 60r15) so a few other tire shops didn't have that size in stock. Came in with one flat tire to K and W and was able to not only get my tire changed in less than an hour, but Dave let me price match from Amazon! They also vacuumed up a small spill in my car (free of charge and didn't even mention it---a wonderful surprise!) Waiting room had free seltzers, tea, and coffee. Great experience after an unfortunate flat tire!

We have been bringing our vehicle fleet to K & W for over 3 years and always have such a pleasant experience. There was a little miss communication during this last visit and after talking with management they were amazing and helped to clarify things. We appreciate the dedicated customer service and work done on the vehicles.

Always great to deal with K&W, the customer service and follow up tire support are stellar! Sometimes the wait is a little long, but they've always been great about finding a tire leak or revisiting any mistakes that they've made and fixing things for free! I love their texting links to our car health report too! Very cool and informative! I'm a long time customer, always gotten tires here with excellent service!

I called K&W West in Lancaster on Friday 7/15, made an appointment to drop my car off on Sunday night to be repaired today, Monday 7/18. I explained I needed the car by 3:00 pm. At 2:30 pm, I had heard nothing from them. I called and was told that they hadn’t even looked at my car yet. I said, what do you mean, I put on there I needed the car by 3:00 pm. I said, “Why didn’t you at least call to let me know the car wouldn’t be ready. I was told because they didn’t look at my car, there was nothing to call about. I said, what about the fact that you weren’t going to have the car ready at 3:00 pm. Well, he said, there were other cars ahead of you. I said, so why did you tell me to drop the car off on Sunday night and you would look at it today? Apparently, my appointment didn’t mean anything.

I had an appointment at Brubaker Jeep- they were so rude, I left and drove over to K&W. I have always gotten tires there, but never service. I will NEVER go anywhere else!!!! The service was absolutely first rate. The manager, Dave, was the BEST!!!! A++++