LaGrange Toyota Service Center

This is a highly rated service center. However, the main complaint I have is the constant up sale tactics used and the lack of records that implicate poor performance. If you have a problem checked out and the say nothing is wrong make them note it on the repair order and be sure to save the repair ticket for future reference. We had our brakes checked because of a grinding noise when breaking in the rain. They checked the brakes and said there was nothing wrong. Approximately six months later we had to have a brake job due to an excessively worn brake pad caused by a sticking caliper. They had no record of the brake check performed.

Always friendly and professional. I have been taking my car here for service and am always satisfied with the service. This morning I had to take my daughter’s car in for an unexpected problem. They assessed and fixed the problem quickly and had me on my way. Highly recommend!

I picked up parts for my husband, and had no trouble at all. Everyone I encountered was pleasant and helpful. It didn't take long to get the parts and be on my way.

My husband and I have bought two cars from Lagrange Toyota and never had an issue with the service department until November 2024. The service department called my husband stating it was time for him to get an oil change so we made an appointment. When my husband arrived for the appointment he was asked if he wanted service as well, my husband said no that he was there for an oil change. He was told an oil change was not necessary due to it being synthetic oil and it only had to be changed at 10,000 miles (which he has only been 5,000 miles). He said there for 1-2 hours then received a text stating he did not need an oil change but they recommended he get an alignment/tire balance/rotation. My husband declined these services as they were not needed and all of that was done to the vehicle j

Plenty of comfortable places to sit...always professional and service is A plus...definitely recommend. We been using lagrange Toyota for 15 years!!