Land Rover Boston Service Center

I had a great experience over at Land Rover of Boston! I was helped by Benjamin who made sure I was well taken care of and made me feel at ease when explaining how the issues that I had with my vehicle would be addressed. I was well informed by him as far as what the expectations were financially so that I was given the chance to make the best possible decision moving forward. He was also able to accommodate me with a loaner so that I could get around and take care of my daily needs as my vehicle was being worked on. Thanks so much for everything! I will be returning for future services!

I needed to come in while on a road trip and the Land Rover Boston team was really fantastic. I was on a tight time line and was specific about what I wanted fixed in order to stick to it. The team was very attentive and had the car fixed up quickly. I primarily worked with Brendan, who was incredibly patient. I called several times to confirm the progress on my vehicle and the cost of repairs--more than once he put me on hold to ask the technician something directly, which I really appreciated. Mamadou also worked with me briefly, and he was similarly wonderful. The team made a stressful experience much more manageable with their patience, professionalism, and expertise.

I had an excellent experience from my customer service agent Brendan. He went above and beyond to make sure all my issues were taken care of and I’m completely satisfied with the service I received keep up the good job Brendan.

I’m sharing this review so other Land Rover owners can make informed decisions. I brought my 2021 Defender 110 to Herb Chambers Jaguar Land Rover Boston for standard annual service and was presented with pricing that was dramatically higher than reasonable dealer OEM norms. Spark plug replacement alone was over $1,400, drivetrain fluid services (front differential, rear differential, and transfer case) were each close to $500, and front and rear brake jobs — performed while the inspection showed pads at 5mm and noted as “will need soon,” not urgent — totaled nearly $4,000. Even after a 10% discount, the final invoice exceeded $8,500, which is not defensible for the work performed. There was also shifting information during the visit regarding camera issues. I was initially told the rear

Great place the receptionist at the front the people in general with fantastic very professional very polite God bless Range Rover for even employment such a woman! Her is terrie