Lee Auto Mall

Very nice experience at the Lee Jeep Dealership in Auburn. The salesperson, Matthew Votto was very knowledgeable about our new Jeep Compass and assisted us after the sale with setting up our phones in the Compass. There was no pressure at all, loved it! Go see Matt if you want a pleasant vehicle buying experience. The finance department was very helpful and explained all the different items we could purchase. The entire staff we were exposed was very friendly. We replaced our 12 year old Jeep Compass (Red one on left) with this new one. Our 2014 Compass is going to be given to a family member to use. This vehicle run as good as it did back in 2013.

Purchased a used vehicle from the main dealer. Check engine light came on during the test drive. They scheduled me for a two day appointment to fix the issue causing the light and to undercoat the vehicle. They repaired the engine (very extensive) and i walked out with no bill, a clean truck, and contact was good for the duration of them having the truck. I inspected the truck extensively. Im a tech myself and am familier with the repairs they made. I inspected thier work very carefully and I found no complaints with the workmanship. I drove away and am extremely satisfied with the repair. Only reason for not giving 5 stars and I dropped off my truck before business hours and left my keys in the key box. I recieved a call the following day that I missed my appointment. (I had not). Af

Lee is not for me or for you. If you need warranty work, be prepared for a long wait....other garages will tell you this which I experienced. Communication was very poor. They said they were going to do something, they did not do it even though I was charged for it. While sales might go well, service is a failure...even though I bought the truck from Lee. I just got another truck, from a different dealer, already way better service and communication. Lee is not for me....instead of the normal posting, if you want to talk, you have my information.

Derek was an amazing sales associate. Great attention to detail, consistency and poise he was able to get me into the right truck and style i went for. The whole team at Lee auto are great.

⭐️ 1 Star Extremely frustrating experience with the service department. I brought my 2022 Ram 1500 in with several documented concerns. At first, I was told there were no issues found — including after a pressure test when the coolant was visibly below the minimum line. I was also told there was no oil leak, despite visible oil around the valve cover. After multiple days of delays, missed promises, and almost no communication, I was suddenly told the truck now needs two new head gaskets. That is a massive diagnosis change from “nothing is wrong,” and it completely destroyed any confidence I had in their inspection and diagnostic process. On top of that: • Items we clearly documented at drop-off were never added to the service notes • Promised inspections were not completed • I was told