Les Schwab Tire Center

VERY DISAPPOINTED. My wife and I have had an account with Les Schwab Temecula since the store first opened. During the early years, we actively supported and promoted the location, including referring many clients and promoting the store at a local car show event under the original Awesome manager, Scott Borden. Over the years, we have purchased tires, batteries, brakes, and alignments for multiple vehicles. After Scott moved to manage another store, we experienced several service issues, including cosmetic damage to a Porsche wheel during installation, an oil change that was overfilled, and broken wheel studs during a tire installation. At the time, we chose not to escalate these matters. On Saturday, January 31, 2026, I called the store at 2:07 PM to ask about having a battery checked

I spoke to Matt on the phone about getting the free trip checker service and made an appointment for the next day. Matt was awesome, he got it done right away, checked out everything, put air in my tires, even fixed my tire pressure sensor all for free. A few months ago, a different car shop in Temecula tried to scare me into buying new tires from them, telling me I was risking my life if I didn't (all I needed was an oil change). They also told me several things were wrong with my car that weren't wrong, and they just wanted to scare me into paying them more money. So I was hesitant to try somewhere new as I didn't know where to find someone I could trust, since I don't know a lot about cars. Matt was very kind, answering all my questions, validating my concerns and helping me feel safe b

Had a bolt in my back right tire and the front left was balding more than the other three. Came in for my appointment to do change out for the full four and was told by the mechanics that I still have more life out of these tires and it’d be pointless to spend $800+ on new ones. They also pulled the bolt out and turns out it was just stuck in the tread lol. Nonetheless, superb customer service and honesty coming from these guys, I fully intend on coming back when it’s time to change them out!

I arrived early for my 8:00 a.m. appointment (around 7:45 a.m.). Although staff were clearly present inside, the front door remained locked past opening time and was only opened after I turned away from the entrance. There was no proactive acknowledgment of the delay, which immediately set an uncomfortable tone. Once inside, the interaction felt cold and dismissive. I had disclosed at the time of booking—well over a week in advance—that my vehicle is lowered. Rather than addressing this ahead of time or contacting me prior to the appointment, the concern was raised only after I arrived. A worker briefly looked at the vehicle and stated it was "too low," without offering any technical explanation, measurements, equipment limitations, or alternatives. The message was delivered around me an

It's a long review but it's worth the read.. My wife took her Ford F-350 crew cab dually 4x4 in for what seemed to be a simple alignment and two new front tires. Her appointment was for 10:00 a.m. When she arrived the service technician showed her choice of tires and told her the tires in the alignment would take approximately 2 hours. She agreed upon the price left the truck there and came home. 2 hours came and went without a word. At the 4-Hour Mark we received a phone call that T**y (the tire technician) could not remove the lug nut covers... after a brief conversation with him on the phone I explained to him they are the same as the lug nuts on the wheel,  just one size bigger.  No special adapter would be required he could use a regular tire removal tool and they would spin righ