Les Schwab Tire Center

I have always had excellent experiences with Les Schwab at other locations. The staff were friendly, efficient, and customer focused every time. Unfortunately, my visit to the Wenatchee location was completely different. When I made my appointment, I was only given the option for a drop off. I figured that if I arrived right when they opened at 8 a.m., my car would be ready by the afternoon. That seemed like a reasonable assumption based on every previous experience I have had with Les Schwab. However, when I arrived and checked in, I was told by the person at the front desk that my vehicle would not be ready until around 6 p.m., basically closing time. That meant I would be waiting ten hours for what should have been a simple service, and there was no prior communication about this dela

Great service and friendly staff. They’re quick, helpful, and always willing to explain things without pressure. Good place for tire repairs, rotations, and basic maintenance. Wait times are usually reasonable. Overall, a solid and reliable tire shop.

tires were low needed.Some air.Just drove up and gentlemen, greet me.And help me you go back. Thank you so much. My trip safe.

Don’t waste your time if you’ve got an older/rough around the edges vehicle. ‘93 Jeep. Made an appointment and went to get an alignment, only for some guy to deny me the service and tell me that my car was completely unsafe to drive and needed to be towed. Which is funny because just the day before I came to Les Schwab another shop inspected and greased all the joints in my suspension and recommended I get an alignment, with no other notes. Track bar mount bracket bolt was loose with one bolt missing, putting extra strain on the unibody where it was welded, very VERY slightly cracking the frame. Big deal. Tightened the bolt and replaced the other myself and asked an autobody shop (Mission Creek) about the crack, guess what? Not a huge deal. “Come back if it gets worse”. Thanks for nothing

I’ve used Les Schwab for as long as I can remember….NOT ANY MORE! Every time I come in, they make an effort to LOOK for something else to replace besides what I asked; almost feels like highway robbery. I’m all about the Safety, but when something that has nothing to do with safety stops them from aligning my car, makes me question them. I’ve noticed this is ONLY the Wenatchee store. 🤷