Les Schwab Tire Center

My son came in for an alignment on his truck. He waited nearly 2 hours, at which time they finally got his truck on the rack, 20 minutes later it was back in the parking lot because they decided to do someone else's rig instead. He asked on it, lots of excuses given. They had a labor paperwork on it with his keys but he decided to go somewhere else, got in and started driving home (10 blocks) and had to turn around and drive back because it was pulling so bad and the steering wheel wasn't aligned anymore. Manager claimed "they didn't work on it" but they pulled up video and guys were under the truck on the rack long enough to have worked on it and it's a mess now. New store you would expect inexperience and some hiccups but the manager didn't help things by being condescending to a t

Clerk would not give a 66 year old disabled man a FREE Balance And Rotation I told him to check my brakes my rotors my bearings give me a estimate and if you would bounce or rotate my tires while right off the bed he was telling me it would cost me $17 and something each Tire WheeL I said I’ve never had to pay once all my life whenever I came to Les Schwab they would bounce and rotate all four tires for free so I said no thank you grab my keys and I walked out and he didn’t even care! This is the knob Hill Les Schwab anyway I forgive them. God bless him and have a great day in Jesus’ Name Amen… 🙏🏿🙌🏾😇🇺🇸🫡🪖

I understand there a new building. Also there employees too. Went in to check why my car was shaking bad at 50 to 60mph. At the end, front counter told me, just replace the Whole front end that way can solve the issue almost 3 grand. I understand making the sale but damn. They replace winter tires and just thru my tires in my SUV like nothing. At the end, I figured out it was the rotors, Not the Whole front end. My first time going to West Valley. NEVER AGAIN I will go to the West Valley one. Get employees that know what there doing.

The employees are all very friendly! Stopped by to get an air check. Andres was helpful and recommended they inspect the tire with the lowest tire pressure for any issues. Took care of the problem which turned out to be a leak. I’m glad I stopped by!

Thank you Chance! I had a 5pm appointment yesterday to get my flat tire looked at and a safety check to have everything checked out. I was expecting to have to buy a new tire but after 45min Chance came in and told me my car was ready. He explained I didn't need a new tire, my tire just had a screw in it so he was able to fix it for me. Then Chance went over/explained the safety inspection sheet of all the areas he inspected on my Subaru. I have never been so satisfied leaving a place after having my car looked at/worked on!! Thank you so much Chance!!!!