Lex Autos Service

I don't have enough good to say. I am a difficult customer with an abnormal attachment to my car and a difficult car. Every member of staff was wonderful to deal with. They dealt with a complicated repair and difficult parts to get with absolute grace and in the most efficient way I could have asked. My warranty company is boarderline fraudulent and I actually heard them go into battle for me to get coverage. Every step of the way I was kept informed, they went above and beyond to help when rental car costs got out of control. Most importantly, my car was returned better than before I dropped it off. I live a hour and half away and my Mercedes will never go anywhere else wether it's an oil change or catastrophic problem. If you have a European car this is the place to trust.

Lex Auto in Hartford, CT is hands-down amazing. They took incredible care of my 2013 Golf TDI and made the whole experience stress-free. The team does honest work and doesn’t try to upcharge or push unnecessary repairs, which is huge these days. The service advisor was super friendly and welcoming from the moment I walked in, and they really took the time to explain everything. They handled a full clutch job for me after my slave master cylinder failed, and the work was done right. I’m forever grateful for how well they treated me and my car. I’ll absolutely be coming back to Lex Auto for any of my vehicle’s needs. Highly recommend!

Super grateful for Aldo, John, and their team. I've had two repairs done there now. Both were done for less than the dealer with better customer service and quality of work. It is also wonderful they have loaner cars. Thank you for taking great care of my car and me.

Lex auto services is an awesome place. They work on my wife's audi q 7 along with my porsche cayenne.S. These guys do phenomenal work. I live about forty minutes away.I pass lots of different mechanics, but I choose to do my business with lex.Auto. The owner is very friendly, very knowledgeable along with accommodating. But his office manager john goes above and beyond every time for me. I consider myself a pan in the butt client/ customer. I like things done the right way some may say im anal But john never lets me down, always exceeding my expectations. Let me first of all start with lex auto labor rate of 135 an hour. Every european mechanic around me is charging 175 to 200. And we are not even talking hoffman, porsche prices yet l o l. Lex auto is upfront honest and they don't charg

The entire crew was great. Aldo & Jon helped me with my Hi-end car (Range Rover) issue and was able to get CAR SHIELD to cover all of my expenses with only me paying the deductible. I definitely recommend Lex Auto for any vehicle you have with issues. What’s is really surprising about this establishment is the FOLLOW UP CALLS AND TEXT MESSAGES from Lex Auto after your vehicle has been serviced. What’s an assume repair shop/brand!!! Jeff Gray 11/06/2025- Dropped my Range Rover off today for my second Oil change and I can say I am completely satisfied with the results, and service on my vehicle as always!!! Thumbs up to entire Lex Auto…🤟🏾🧾⁉️