Liberty Ford Brunswick Commercial Vehicle Service Center

While I don't have a commercial vehicle, Liberty Ford services all F-250s and up at their commercial service center. Excellent service. Craig, the service advisor, is great. He knows his stuff, easy to deal with and provides outstanding customer service. The service techs have always done a great job. Recently I had a difficult repair... Trouble shooting the OTA updates not working. They figured out the issues and got it working. I now have the latest software updates that added several very useful Android Auto and camera updates. Good customer service and repairs done right. Doesn't get any better than that.

My Fiance and I were happy with the Oil Changes, Brake jobs, and Tire Rotations, but how is it acceptable to just outright not accept Cash? Should be Illegal

Craig Johnson, Commercial Service Advisor, took time out of his busy schedule to listen to what happened to our valve stem on the passenger side inside dual tire! Liberty Ford Commercial Vehicle Center is extremely fortunate to have Craig Johnson as one of their employees. If we owned a company, he would be one of the first ones that we hire! His work ethic is top notch and extremely rare to find these days. His dedication and trustworthiness are one in a million! We will always remember him and his teams' kindness and willingness to help make the repairs. His diligence is exceptional, and we appreciate how he discussed the repairs and ideas for upgrades, and he answered all our questions. We appreciate the impressive customer service that he and his team showed us!

On August 7th 2024, I had the pleasure to meet Craig Johnson, the Commercial Service Advisor at Liberty Ford in Brunswick. Craig took time out of his busy schedule to listen to what happened to me early that morning. I had gotten myself into a predicament involving and out of state purchase that I desperately needed addressed. I explained that the used car dealer I bought it from had given me a hard time about getting it checked out and was gravely concerned about the unexplained reaction I was given. Although Craig was extremely backed up he showed compassion and understood my dilemma He then offered to squeeze me in and introduced me to his mechanic Noah Warden and offered to give my his best assessment they could. After meeting staff I was pleasantly pleased with their professionalism a

We have dealt with over a dozen shops in our 14 years in business, I can without a doubt say this shop is the best we have ever worked with. Front counter guys actually care about the customers and the techs are always on top of repairs and getting them done quick.