LKQ Buffalo

Call and get placed on hold then hung up on, callback get placed on hold, then transferred, then immediately placed on hold again!! Still on hold for over 25 minute s

Absolutely garbage customer service. I was told my part was available for pickup and when I showed up to get it, it was not. Calling their customer service number is a nightmare. Ive been disconnected 3 times and it almost seems like someone is just hanging up the phone. Spend your money elsewhere.

I think all of that business people busy because I call many times but nobody respond to me

You had better know, their policy before showing up. They will run you around like a blind librarian, and get a kick out it. You have this old boy tell you it's still in the car ...he's in Michigan, then another sales associate in Ohio, will lead you to believe she is local. Be careful who you give your card number to, they will order a pizza with it. Total disarray, , confused.. good luck

Customer service used to be much more professional before. Now, the way they talk over the phone give the impression that they don't get paid enough to be a little nicer. They take months to issue refunds for returned part cores.