LKQ Eastern Idaho

No one picked up the phone as I called them over and over. Later when I tried again I got a very rude associate who hung up on me as soon as I stated that I wanted to order a hood for my car. I gave the benefit of the doubt that the call just dropped or that maybe I ended the call accidentally. But when I called back it was immediately declined.

This Idaho facility and more importantly Jason were absolutely amazing. I ordered a part 5 times from LKQ and got the wrong part over 3 months while my car was out of commission. Customer service online was awful. Jason reached out to confirm I got the right part, and not only did his job but went above and beyond to help me and actually cared, listened and was amazing. I will be dealing with him a lot in the future....Awesome and 10 stars if I could!

Very happy about the price!! Saved me a whole lot of money. Im a satisfied customer

Won't answer the phone and I'm too far away to stop in.

Going to LKQ is certainly hit or miss. There are times when it is easy I get what I need and I get on the road and then there are times when it is a complete headache and the staff is less than helpful. Typically they have what I need. The office workers could use a little help with their people skills.