Long Beach MINI Service Department

Joshua Domondon, my MINI service advisor, went above and beyond to make the entire experience extremely positive. For example, he took time to get to know me a little as he set me up with a complimentary rental car and provided tailored recommendations of local coffee shops with the best baristas. In addition to being friendly, straightforward, and transparent about the estimated service my car required, he helped me understand what was going on technically speaking as he is as knowledgeable about cars as he is coffee. Moreover, he took initiative in determining via my registration that an expensive repair was covered under a California low-emissions policy, saving me at least $1500. The total cost of repair was very reasonable too, true to the estimate, and I was glad he could explain eve

My husband and I decided to choose this dealership because of the reviews and it's in our backyard, Long Beach. The experience was Excellent and we would like to personally thank the Manager Paymon and Sales Associate Edwin for closing the deal for us. They were very professional and accommodating . Do believe the reviews this dealership takes Pride in satisfying its customers... Thank you again... 2016 Mini Cooper Countryman...

Look for Brian in the service. Came here to replace my cooper rear left tire. Beat the all the prices from online tire shop and other dealership. He is the man!! 10 Stars... Knowledgeable for entire mini line ups and even recommend good place to eat lunch. Thank you!!

I came in to Long Beach BMW and Mini dealership I had an appointment for a diagnostic test at 8 o’clock my Mini Cooper Countryman was making a noise when I was backing up turning the steering and some others thing so they offer me a shuttle to take me home because he was going to be for a few hours Sergio the driver was nice . my service advisor was Miguel Rivera i see why he is a advisor he is understanding and listen to what I needed to get my car back and running perfect he offered me a loaner but I did not really wanted to get one . so he kept in touch with me and what was happening with my car and what was needed and what was going to be fixed to make my car running perfectly. It took a week and a half.. now the only reason i had to wait is because they had to order the parts so I

My first time visiting this service department for my new Mini and I was very impressed. Joshua helped me out and he was personable from start to finish! The amenities of the place were impeccable and my service was done in record time, even though I wanted to stay longer to enjoy the lobby area! They didn’t try to sell me on any unnecessary services, and I appreciated that. Very clean, upscale, and good service.