Long's Car Care Center

We have been going to Long's for several years with two cars after going to a local dealership's service department for many years. I am so glad that we switched. The team at Long's is great, especially Kevin and the front desk crew. They answer my questions patiently and provide fantastic advice since I know nothing about cars other than what google tells me. They always fit me in quickly when I request an appointment and are responsive if I reach out with a concern. I've never felt pressure to have maintenance done that wasn't needed, and my car has >165,000 miles. They are the best!

Had a fantastic experience with Long's; I'll definitively be returning, and I'd definitely recommend. Received maintenance on my Honda Civic 2018. Staff was friendly, knowledgeable, and communicative. Price was good (far better than you'd get at the dealer shop, obviously). Interior of my vehicle might have been even cleaner coming out than going in. Only issue was an oddly persistent TPMS warning that I received shortly after leaving (resolved myself eventually). My maintenance included a tire rotation, so it's not really that surprising - I don't expect them to take each car out for a drive to recalibrate the sensors. Really only including this minor thing so you know my review is legit.

Longs has great customer service i have had my vehicle there 2 times. Both times they where very informative and fast. They answered all my questions and got my appointments set up swiftly. They also have a neat show room with some cool cars inside. I would most definitely recommend.

I was unsure about a vehicle I was interested in purchasing. Long's did an inspection and gave me a second opinion. I got to speak with Kevin who was really great! He gave me the final review of the vehicle and was transparent about things that weren't good signs. I was able to avoid potentially expensive issues down the line.

Late on a Friday afternoon, Long's was able to install a new battery for me. I had driven from Richland to Bothell that day but needed a jump after I stopped in North Bend. It wasn't safe for me to wait any longer for the new battery and Long's was able to help me out!