Louis Auto Glass

Set an appointment to replace windshield and waited a week for appointment. Went in to have it removed and replaced only to wait four hours. Went to look at vehicle to find interior in disarray. Glass on floor boards and dash dirty with debris and new windshield not cleaned thoroughly. Interior kick plates were stood on and dirty possible scratched. Dash camera removed and not re installed. I asked prior about the dash cam and was told “ no problem “ to reinstall. Asked desk personnel about cam not installed only to be confronted by manager which he wanted to argue about it. Went inside to pay only to be reproached by manager who wanted to continue arguing! Pd bill and canceled another vehicle appointment for next day. Took pictures and will pursue complaints about the unprofessional servi

I’ll never use this shop again. My last visit they had to redo the install because the windshield leaked. This time I’ve been here over two hours (1pm appt) and will be waiting at least another 30 mins, if I’m lucky. They didn’t even start until 2:30. They haunt you with texts and emails about being on time, but don’t bother telling me when I do arrive on time that they are running behind because they’re short handed. And yes the lady behind the desk was snarky and only told me they were short staffed because I suggested they started the car well after my appt time. Lots of other places to go for this service. Do yourself a favor and avoid Louis Autoglass. This was an insurance claim $100 ded

October 2, 2025- Windshield replacement was an insurance claim. Advised to drop off by 9:30 am and should be ready between 4-5pm. My car wasn’t moved from the spot I parked it til 4:30pm and wasn’t done until 6:30pm. The snarky front desk clerk ensured me it would be done by 5:30 (their closing time), when I asked around 4:20 if there was enough time for the change and recalibration of driver assist equipment. UPDATE: October 19, 2025- I had to pull over on I-5 in the middle of a downpour doing 70mph because my passenger side windshield wiper arm had dislodged from the motor. The technician never torqued down the wiper arm nut!! Thankfully, I didn’t lose the entire arm or nut. I managed to push the arm down and tighten the nut as much as I could and drove the rest of the 300 mile trip ba

Local business sold-out to Safelite auto glass and you can tell. My car sat for alteast an hour before it was pulled in! Was told 2 hours for a windshield replacement, at 2:30hr I was given some excuse about other vehicles taking longer with multiple employees standing around..... poor communication...... Would not recommend

Professional. Prompt. Polite. Family ok. Long time local, family business. Quality guaranteed. They got my car in through my autoinsurance to replace and calibrate my windshield in less time than stated. I will be back for any nick repairs.