Loya Insurance Company

We had a unique situation and Mrs Payne went above and beyond to accommodate us even though it was a lengthy process so close to closing time. She was kind, considerate, and informative. Thank you so much

Always on point great customer service and great atmosphere and the people are so helpful and friendly I thank you all for your wonderful service yes I would renew again and again. It is very reasonable as well.

Dishonest. When I called for a quote on the policy I asked several times about the deductible. Was told it depends on the amount if I file a claim. Policy was reasonable so i purchased. Went to file a claim and deductible $3500! I have NEVER seen a $3500 car deductible. They will never pay out a claim unless you end up in a really bad situation. Otherwise out of pocket. Shady

My car was stolen june 25 they didnt even put me n a rental denied me.rental they keep asking me where the car like I fawkin know this company is not a good company for insurance I do not recommend them to anyone the fact that me n my son has to walk n this heat is ridiculous so they sent me a letter saying non cooperative when I told the adjuster what the deselerhsip has told me they still not helping me im sueing for pain n suffering for my child and I i didnt want to give them no stars I know next time not to call them at all

The sign says they open at 10am. The Hoodrat didn't come till 11am. I stood at the door made eye contact and still she went the back and never came back. If that's their ideal of customer service. STAY FAR AWAY.