Luai's Automotive - Livonia

Took new truck up there for a tire sensor, as I didn't have time to go any where else before work next day. Was told off the rip that my warranty didn't start for 30 day after buying a new car. Checked when I got home it started on day baught it. They changed 1 tire sensor and charged for all 4. You see only 1 was cleaned for good seal and different type from others. Per pictures. Said I had a bad air flow sensor and charged me for it but it was never changed. Per pictures. Unless you can imitate years of dust and debris over night. Shocks where bad so I got new ones to lvl out truck, giant scratches on Shocks didn't take pictures. Wouldn't suggest this place, rebrand but same shady stuff.

I usually take my car to a different shop but this past Saturday I chose Luai's because of the great experience my husband had a few weeks ago. I appreciate how they text you an itemized break down of what needs to be repaired and follow up with a phone call to review everything/answer any questions and get your approval for the repairs. Nick is absolutely an amazing person to deal with he's personable and professional.

I brought my daughter's car in after having a terrible experience at another shop. This place is amazing! They fixed everything, same day, and then threw in a new pair of wiper blades. They really went the extra mile to take care of my girl's car and I'm so thankful for the way they looked out for her. I would highly recommend this place to anyone. They were very respectful and thorough. Top notch service and very friendly staff. ⭐️⭐️⭐️⭐️⭐️🌟

I have a 2014 Audi Q5 and heard squeaking while driving, especially while turning steering wheel. I previously had front end suspension work completed by them so I wasn't too anxious about the service I would receive. I did not expect to hear of the serious repairs I would need (control arms, ball joints) but Nick accommodated me and after 5 business days, I got my vehicle back without incident. Additional repairs/service were completed (engine oil/transmission leak, oil change, wheel alignment). Due to the repair of leak, Nick advised that I return after 3k miles for a complimentary oil change in order to make sure all is well. I appreciate his customer service and feel confident enough to recommend Luai's for your automotive needs.

Top notch service... very knowledgeable and affordable they are very thorough and informative on any issues I had and went over and beyond to get me back on the road. I go there for all my auto repairs major and minor. Compete one stop shop.