Madrona Car Wash

I had one of the worst car wash experiences I’ve ever had at this location today. My fiancé recommended this place since he used to come here a couple of years ago and always had a good experience. I trusted his suggestion and drove all the way from Long Beach to Torrance specifically to get my car washed here. Unfortunately, things have clearly changed for the worse. When I arrived, I explained my situation clearly, my car had been parked under a tree for about a week, so I mainly needed the outside washed, and only a light vacuum inside (without moving or touching anything). The employee called his manager over, and from the start there was poor communication and judgmental behavior. The manager questioned the condition of my car, even though it’s a brand-new 2024 model that I purchase

Paid $35 for a car wash, it was barely vacuumed. Outside had spots everywhere and windows were still dirty.

Scam place. They never washed my car. It’s all my fault that I believed them and left the place without checking my car. When I get home and noticed that my car is still dirty. I came back the place and showed them. Their manager who is older Hispanic male said they washed my car and when I show all dirty spots he says this is how they wash the cars. When I asked them to check the camera they refused to do. These are the pictures I took less than 30 minutes after the car wash. Never recommend this place to anyone. Stay away from this scam place.

My 10-year-old car was in dire need of some TLC, and I am absolutely amazed at the transformation. I live in Ventura County & have not been satisfied w/different places I have taken my car. Especially, getting the headlights cleaned. The Team at Madrona worked magic on my vehicle and now it looks brand spanking new! The attention to detail was impeccable, from the meticulously cleaned interior to the sparkling exterior. I have to give a special shout-out to the detail Team for the exceptional wax work! My car's paint hasn't looked this glossy since I bought it. It's obvious that the staff takes a lot of pride in their work, as every inch of my vehicle was treated with care and expertise. Their details are worth it! I'm loving driving my Hyundai around! ......Bottom line....if you want yo

Take your car here if you have a rooftop tent. It’s hard to find places that do hand washes with accessories attached. I opted for the Express Detail and I was not disappointed. All staff and operators were professional and on time.