Marks Auto Parts

To whom it may concern @Marks Auto Parts I would like to express my deepest appreciation for this employee of yours, Ashley Simone. Ms. Simone was an immense help in helping me get my refund completed quickly (wrong part ordered by me) and most importantly obtaining a discontinued part (a rear windscreen for an 07 Kia Amanti) that was literally nowhere to be found in the U.S. but she managed to locate the only one available and arrange to have it shipped directly to my installers business in Augusta, GA. This was a six week ordeal and she was always pleasant and friendly to me every time I called or e-mailed her. These days it is rare to find someone who does what they say they are going to do and do so in a timely manner. She is a true asset to your company. My mother-in-law who is 85, wa

I purchased a Ivory leather center console for a 04 Honda Accord for a very good price . The item was intact in almost new conditions and operable . Excellent service order in the middle of the week and received prompt on Saturday. That’s what I called excellent customer service. I spoke over the phone with Alex about the console and he was very knowledgeable about the console I was inquiring about . He told me it is exactly what I see in the pictures . That’s all I needed to know and I made the purchase.

I was looking for the hatch mounted portion of the taillight on my 2017 Cruze. I emailed on a Sunday night and got a prompt response Monday morning. I confirmed the desire to purchase, paid, and they shipped the same day. Honestly the experience couldn't have been much better or fluid. It seems they have a great team out at Mark's!

I was referred to Marks by Firestone where I take my car for repairs. I was looking for a passenger side sun visor and could only find one for the driver's side. So I sent a text to Marks to enquire & they were very prompt in returning my text. They said they would get back to me as soon as they found one, which they did. I asked the approximate cost & they sent me an email with the the quote & would let me know when it came in. They were very professional & so nice. I will definitely use them again & anyone who has any need for auto parts please look them up, you will not be disappointed! Diane

I purchased a transmission here, they had it pulled and ready the next morning. I am not sure the name of the guy who I worked with but he was so helpful and kind. Fantastic customer service! I am very, very happy with Mark's Auto Parts!