Mast Bros. Towing - Flatbed, Heavy Duty & Semi Tractor Trailer Towing

These guys use malicious business tactics and deceit to charge you or insurance outrageous prices. They wanted to charge me over $500 per day for a vehicle that was totaled.

PREDATORY and COERCIVE. They take advantage of those in vulnerable situations. My car was towed Saturday at 10pm. I was at the tow yard Monday, but they refused to tell me the bill until I signed their “affidavit of ownership.” After that they said then they could offer “discounts,” but once I signed another document and called dispatch. When I called dispatch I was told it was already too late—only 5 minutes later. They started the lien process Tuesday morning, just two days after the tow,(i know this because they contacted a previous owner who i had already been in contact with) despite me being in constant contact all week updating them about efforts to get the vehicle titled and released. When I finally got the release signed, I called right away—still no movement on the now $2200 bi

Very responsive and quick, went through our insurance at first and they were going to be 1-2 hours, called Mast brothers and was picked up 45 minutes later, driver drove us to multiple auto shops, all unfortunately closed. But driver was very kind and helpful.

Mast Bros was wonderful when finally notified of my situation. They came out promptly and we’re very helpful and personable. Safeco dropped the ball big time and didn’t call them for 7 hours while I waited all night on the street

I called and requested a tow, and paid over $1,000 just to have the tow truck never show up. Leaving me stranded waiting overnight until the morning when I called and they then tried to leverage another $2,500 out of me on top of the $1,000. I never saw a truck (the service I paid for) and was told flat out I could not get any amount of a refund for the service I never received.