NAPA Auto Parts - Golder's Bandon Auto Parts

Sold me a bunk battery won't honor their warranty. I've tested it southcoast auto tested it les schwaub tested it all say its at about 40 % wouldn't turn over . Put a new battery in from les shwaubs and magically it turned right over. Wouldn't honor the warranty and they apparently get different readings then three independent tests got the same readings. That means you're the anomaly. I wouldn't normally go to napa but Im local to bandon and was in a pinch and trust me I'll never ever make that mistake again. Horrible products and flat out illegally refusing to honor the warranty. Dishonest and untrustworthy and will flat out rip you off. Don't go hear unless you like headaches and lies

I don't know if this guy was just assuming too much or just didn't understand I needed power steering fluid and he assumed I needed it for a Honda and when I told him Nissan Maxima he's trying to sell me automatic transmission fluid as power steering fluid and it specifically says on that bottle of transmission fluid for GM models. Kept asking oh for your honda? I said I'll pass

I bought a oil filter wrench for 18.99 it bent and became a pos that didn't work after use. Pot tin metal I suppose. Well I tried to return it , they treated me like moron and gave me a long line of why I should buy a 70 dollar wrench. I had spent around 100 bucks their already today and just have to to say amazon.com or harbor freight as they at least stand behind a lifetime warranty on their goods.

Correct part not in display but was very quickly found in stock room. Fast, friendly service.

Nice enough store but there is one guy I've spoken to several times on the phone who is very rude and condescending, but only acts this way over the phone and drops his attitude once you're in the store, which is even more insulting. As someone who resides around Port Orford, I encourage people in my area to shop through the Gold Beach Napa, that location does not have rude employees.