Mavis Discount Tire

I brought my car in for an oil change and tire rotation at 1:30 pm. I was dealing with Steve who always goes above and beyond. I saw they were super busy so I said I’ll leave the car for the day no problem. I call at around 4 pm for an update and was told by whoever answered the phone that they are finishing up to come now. I get there (Steve is gone at this point unfortunately) and my car isn’t done which I was okay with but I went to pay and I hear them discussing the bmw that came in for an oil change and tire rotation is missing a lug nut. I said what’s going on with my car? I was rudely scolded by whoever was at the desk. The guy says we have 3 bmws here how do I know which one it is. Understandable but my bmw that is here is getting those exact two services right now so can you pleas

I went in for an oil change that I scheduled online for 8am. Bob was very nice and welcoming in the morning. He even applied coupon that I was not expecting! They treated my car with respect and got the job done fast! Bob notified me that I needed front brakes and gave me the price upfront with no surprise costs on top. I will be going back to get that done because he was kind and made the experience easy, and smooth. I will definitely be returning back to them.

Great experience at this Mavis for my recent tire service. Steve and the rest of the staff were incredibly helpful and knowledgeable. The whole process was professional and stress free. I'll be coming back to this Mavis again in the future.

Absolutely deplorable service. Customer service is non existent at this Mavis. My day started with a dead battery. I called the tire center to see if they had a battery stock. Instead of helping me they said they would call me back… no problem, except no call back. I ubered down in person thinking I would get better service. I was wrong. Older gentleman wasn’t even in the desk. After waiting he asked for my license plate. Why do you need a license plate to check stock on a battery I’ll never know. I insisted on providing my VIN and after going back and forth he finally said that he can’t proceed due to system requiring license plate. If he would have mentioned that in a beginning. Could have avoided everything. Horrible service. It seems this Mavis doesn’t want to help customers at a

Got a flat tire on my way to an event and although they’re closing soon, pete behind the counter was super nice. Helped me out got me back on the road despite them being busy on a late Friday. Very thankful for him. Thanks guys!