Mavis Discount Tire

I received an oil change at this location. The oil filter and drain plug were not properly installed, which resulted in oil loss and metal debris entering the engine. This caused engine failure. I contacted both the location and corporate management regarding responsibility for the resulting damage, but my request was denied. The cost of engine replacement and related repairs is approximately $10,000. Two independent mechanics have attributed the engine failure to an improperly performed oil change. UPDATE ONE: I called the number provided in the response to this review. When I called they insisted a Regional Manager would call me. I have yet to hear from their Regional Manager. I'm still waiting on Mavis to remedy this situation. I would be hesitant on using Mavis for any work on your ca

Peter at Mavis Discount Tire was fantastic to work with. He helped me get all four of my tires replaced and an oil change done, and the whole process was smooth from start to finish. He was very communicative, kept me updated throughout, and made everything easy. Really appreciate the great service!

I visited the Mavis location in Jersey City on September 29, 2025, for vehicle service, and picked up my car on October 1, 2025. Upon driving, I immediately noticed that the car was not operating smoothly and was pulling to the sides while driving. Shortly afterward, I went to an authorized Meineke Car Center for an oil change, where they informed me that the installation work previously completed by Mavis had been done improperly. I obtained both video evidence and documentation confirming this issue. I returned to Mavis with this information, where the team—led by Gregory (Greg)—inspected the car but insisted that everything was fine and that no further action was needed. This response was disappointing, especially given that I had spent thousands of dollars on the repair. As a female

Great place to buy tires, staff is very knowledgeable ( shout out to Mr Richard / Rich and Mr Arturo at the front desk ), they'll always be bluntly honest about what service you are getting and what all fees are associated. Even took the time to give me quotes for all the tires that would work out for my car and explained the pros and cons of each with their recommendations. Prices if not same were close to Costco nearby and had more dates available for an appointment. Overall very happy with the services I got. Will be back in a few months to get a full set when it's due replacement ---- Tips : do your own research a bit before for the prices so you are prepared to ask for a price match if possible and get your work done ! If you are sure on what tire you want pre book it online so t

So grateful for Richard and the team at Mavis. They keep it real, give me fair prices, and I am able to leave within 30 minutes to an hr, service complete. I always learn new things about proper car maintenance thanks to Richard! See you soon!