Mavis Tires & Brakes

Had the best experience at this location. The staff was patient and took great care of me. I own a VW ID.4 I bought a year ago used from Carvana. Didn’t notice I had wheel locks on my car. Driving down the highway I hear some noise that I think is someone else’s car and I am like yeesh they need to get that muffler fixed then I realize it’s me. I get off the highway park my car and my tire is gone!!! Peeled off the wheel. There is a little piece of tire on the edges of the wheels protecting the wheel. I find out then the car does not come with a spare tire but some fix a flat tire stuff and a pump. Kind of hard to use that without a tire. And on top of that the previous owner took the dang wheel lock key. No big deal. I’ve lost my wheel lock key on my Toyota before called the dealershi

Brittany, Matt,Naquan I had a flat tire and came in needing help right away. The staff here were super friendly, professional, and efficient. They explained everything clearly, changed my tire quickly, and made the whole process stress-free. The price was fair and the service was outstanding. I truly appreciate their help and would 100% recommend this place to anyone who needs tire service!

Matthew let me know the issues that was going on with my rotors and pads, physically showed me the pads and rotors, and worked within my budget for service. He talked about warranty information. I’ll edit this post after service is complete and give a complete review of Mavis Tires and Brakes in Decatur regarding the alignment, brake pads and rotors replacement. I’ll rate it a 5 if service is completed with excellence.

I had a random tire sensor warning pop up, and luckily there was a Mavis Tires right around the corner. I pulled up and they checked my car out immediately. No appointment, and they still got me in and out in about 45 minutes. They were able to quickly source the issue and swapped out my TPMS sensor, which fixed the warning. The waiting area was clean, and the staff was great. David (the manager) was especially friendly, helpful, and made the whole process easy. I’ll definitely be coming back for any future vehicle needs.

On a Sunday, March 8th, around 3 p.m., I called to inquire about purchasing four new tires for my truck. I wasn’t planning to buy that day since I knew they closed at 5 p.m., but Matt informed me that my size tires (Firestone Destination LE 3) were in stock. If I could arrive by 3:30 p.m., they could complete the order that day. Matt, Conner, and Derrick all provided excellent advice and service during my visit. In my opinion, I highly recommend this location for great service.