Medina Chrysler Dodge Jeep Ram

One of the best dealerships experiences I have had in a long time. Straight forward lease deals Just pick your vehicle and they will set you up from there. I leased a brand new Dodge Ram cheaper than I could buy a used one.I will definitely be back when my lease is up to get another one.

I just leased a brand new vehicle, the leasing experience was 5 star all the way,I asked for a lot and my salesman Donnie Burner was very professional and bent over backwards for me, I have bought and leased many vehicles in the past and this was by far my best experience

I just wanted to say thank you to all of the staff at Medina Auto Mall. We love our new Jeep Wrangler! Thanks Jeff for helping us out. Scott &Traci Adkins

I’ve personally had a few different issues with this location. First, my car was not detailed upon purchase as promised. Second, I’ve had the car two years(and the car is 2 years old) and have ran into electrical or other issues. Recently, my car was sent to the shop to review these issues and I have to constantly call for updates as there is no communication regarding repairs. But the sales rep who needed my loaner he SOLD while in my possession was able to call me twice on the day I had a family emergency and ask if it could Be brought in/or picked up by a rep. I explained to him the car was parked in valet at a hospital while my mother was having surgery and he had his coworker call and ask again. Very inconsiderate. Very unprofessional. Customer service definitely needs improvement.

The team was great — very responsive and easy to work with. They handled all of the paperwork electronically, which made the process smooth and efficient. When it came time for pickup, both vehicles were ready exactly as described. Couldn't have asked for a better experience. Highly recommend!