Meineke Car Care Center

Pretty disappointed with the experience. One of my employees was in a bind and need the OBD sensor read to see what the potential issue was. Employee at Meineke “couldn’t read the OBD sensor” and immediately recommended changing the OBD lines/ports for god knows how many $$$ and several hours wait time. I told my employee to tell them thanks but no thanks. I get to lay eyes on it the next day and turns out the Meineke employee needed to take 10 seconds to pull off the cover and just hold the back of the OBD port so he could plug into it. Pretty frustrating that they immediately attempted to try and run up I’m sure a several hundred dollar invoice when that wasn’t needed.

I got an oil change for which I had made an appointment. My one bit of advice for the nice man who checked me in, would be to say my name and then repeat what we were going to do and how much it would cost, because I'm old and had forgotten what we did the last time. It's reassuring to check that we've agreed on what's going to be done. Your staff are great! He gave me the coupon discount which I had forgotten. Thanks!

I went for an oil change with my LYFT points and made a reservation before going there. Despite asking multiple times on the phone, they assured me there would be no charge and that they could refund or replace my points. But when I got there, they charged me and were completely unhelpful. I think you should be careful and not worry about it later.

I received an email that the synthetic blend oil change would be $29.95. Also, another email said all oil changes include tire rotation. I have always had the tires rotated when having the oil changed here. I was charged more and the tires were not rotated. Why send me emails when they are not honored. I will never be going back to Meineke ever again.

Great service! Have used other places that were over priced. I request Tyler who is great and takes care of any issues and maintenance.