Meineke Car Care Center

I set an appoinment for an oil change and the Regional Manager (I think his name was Ryan) was great....top notch customer service. Also they had me in and out very quick....an hour....I am blown away and will def bring "Raggedy Red" back for service

Came in for repair on my emission problem they let me know everything that was wrong with my vehicle and gave me a price breakdown for each issue. The repair didn’t take no more than a few hours. The communication was really good and the quality of work was excellent. I would recommend and repair work from them again.

I was charged for a diagnostic for my truck. The rep said that they were sure the issue could be fixed. My truck was kept for 3 days and I'll I received was an additional fee for a fuse....94.00 for a fuse and of course labor. One fuse is taken out and the other gets plugged in for 94.00. On top of that my dash board lights that were on when I got there are still on! I was told to go to a dealership because this was too time consuming. Also their diagnostic didn't go that far. I'm out of almost 200 for nothing. The worst experience

This company was recommended to me through CarMax. I dropped my car off October 24th at the Forest Park location. I didn’t get my car back until November 3rd. I dropped it off for an AC issue. Communication was horrible. I called them for updates on my vehicle. There were days where I’d call and no one picked up the phone. On the 29th, they had to send my car to another location because they didn’t have the equipment to run a diagnostic on my car. The day they told me my car was ready for pick up, they told me the repair was out of warranty and it will cost me close to 500 dollars. The whole process was handled poorly and all they could do was apologize. Not a good experience at all.

A tremendous experience! This location has my absolute respect. I made an appointment for service, due to a mechanical issues, I had to reschedule at the last minute. The manager was more than understanding and when I was able to get there, right at closing, they took my car and checked it in without question. When I went to pick up my vehicle, it was purring like a kitten and we were on our way without any extra, unnecessary recommendations. We got what we came for and it was service with a smile! We'll definitely be back!