Meineke Car Care Center

Came here for an oil change and tire rotation for the very first time and I have nothing bad to say. The manager Daniel was very friendly and the office lady was also friendly. The office was a clean environment, definitely did not smell like a mechanic shop 🤣 Works fast and was greeted with smiles as soon as you walk in the door.

Daniel was Amazing. His welcome and professionalism was outstanding. Our only issue was, the car was returned back to me with parts of my car lying in my front passenger seat and tools left lying in there. I was told the mechanic had to hurry up and leave and care for his dog. I’m a huge pet lover but I should have been respected and cared for significantly better than that. I gave the 3 stars because at least the oil was changed and due to the customer service of Daniel, however, I’ve been getting oil changes for over 40 years and that was a first, and a last. If anyone from the company wants it, do have a pic of it.

I came in for a routine oil change and was told I urgently needed a brake flush, new brake pads, and rotors , with a quoted total of nearly $1,500. When I asked for my brake pad measurements to understand the recommendation, the technician refused to provide them and said they would be listed in the inspection report. The inspection report instead stated “0 technician concerns found.” No brake measurements. No noted issues. No documentation to support the verbal claims. I immediately sought a second opinion, and my brakes and rotors were confirmed to be in good condition with no urgent repairs needed. I also didn’t need a brake flush, as I had zero copper in mine. Pressuring a customer into expensive repairs without written measurements, especially when the official inspection contradicts

I am posting this review regarding damage to my vehicle following a visit to Meineke in August 2021, which resulted in significant financial hardship and no resolution. I brought my 2017 Buick Encore in for diagnosis of a slow coolant leak. At drop-off, the vehicle was running normally. It was very hot outside, and I had been driving a 30 minute commute with the air conditioning running without issue. They diagnosed the leak as coming from the coolant overflow reservoir. I was advised the vehicle could be driven and returned the next business day for replacement and scheduled an appointment. Shortly after leaving the shop, there was a loud pop, steam from the hood, and the engine shut down. The coolant return nipple was found broken clean off, causing rapid coolant loss. The vehicle had

Meineke was wonderful about getting me in the same day I called. They were able to balance and rotate my tires before I left for a road trip. The inspection that was also done was through and helpful. Staff was helpful, kind and most importantly to me....not pushy. I plan to return again in the future.