Meineke Car Care Center

I had to give one star because I couldn’t give zero. AAA towed car to Fitchburg, MA Meineke in an emergency for a bad clutch. Diagnosis was bad clutch and it was fixed, along with several other issues on the brakes. After picking up and driving approximately 100 miles, the transmission failed completely in the middle of MA. As I live in NY, I had to tow the car myself and started working with Meineke in Fitchburg to figure out what to do because there were no problems with the transmission when it was taken in for service and the transmission was dropped to replace the clutch. Their recommendation was to tow it to Meineke in Kingston, NY, closer to where I reside, and if it was a workmanship problem, any Meineke would honor the warranty. Meineke in Kingston couldn’t find an issue but were

The service was excellent. Mechanic did a full inspection of what needed to be done to my automobile. Prepared it for me to examine and approve before doing the job. Everything was professional finished in a timely manner. I was totally impressed with the quality of the service. Looking toward my next appointment.

Alec and his crew saved my ass! My power steering failed while up in the snow and ice in the Catskills with a minivan packed with my family of 6 (just days after my mechanic in Brooklyn claimed to have fixed it). It was just before the New Year's break and they fit my car into their busy schedule. They had to totally redo the work my (now former) mechanic had failed to do correctly. They were honest, efficient, and communicated very clearly about my car's problems ... and they got it done! Thank you Meineke of Kingston, NY!!!!!!

I came in a few days before thanksgiving for an oil change before traveling, and was quoted $2K+ of "necessary repairs," including replacing all my brakes, including front brakes which were replaced in 2025). I declined the work and visited an independent mechanic shop who reviewed the list and my car, and found none of the "necessary repairs" were needed, specifically commenting on how wild it was to tell me I needed new front brakes when mine are new. Do not reccomend, they will try to take advantage of you, including walking you back into the shop to show you deficineces in parts of your car that are in fact in good working order. I would give zero stars if I could.

It was very nice the guy Adam behind the counter was very helpful I got in quick for an oil change and they let me know if I needed anything and how soon I would need it