Mel's Auto Glass

I have used Mel’s 3 times now for windshield replacements. I live near a rock quarry, and unfortunately end up behind a lot of dump trucks that love to sling gravel. All 3 have been submitted through insurance and they work directly with your insurance so there is hardly anything you have to do. They are super quick to get you in and Bonnie is just an absolute pleasure to speak with. The techs they send are super efficient and professional. I recommend them to anyone who asks. The best part, they come right to you no matter where you’ll be in the tri-state! I have zero complaints and have not had a single issue with any of the replacements. I will choose Mel’s every time, even if I were to need an out-of-pocket service.

I had to put a claim in for my windshield. I spoke with Maddie and she was awesome. She set me up with the auto insurance rep and had the technicians come out to where I work. The windshield was installed and Evan the tech was awesome. Highly recommend them.

I had my front windshield replaced in summer of 2025, my insurance company had told me personally that I had to pay out of pocket for a new windshield even though I had full coverage, my boss referred me to Mel’s auto glass and I called asking how much it would cost, the lady who answered the phone was amazed that I had to pay and she called my insurance herself and they ended up actually paying for my replacement. If not for the kind woman who answered my call I would have been out of $1k for a new windshield. Thank you!

A highway rock cracked my windshield on Thursday. They had me in on the following Tuesday. I was in and out in an hour and a half with a brand new OEM windshield and recalibrated. Good as new! Thanks to my insurance, I didn't pay a dime. The staff were all super nice, informative, and easy to work with. Top-notch, would recommend.

Very satisfied with my experience. The girls at the front office are super nice with great service and attentiveness. I had my regulator break 4 times over the past year, and John was the only guy to figure out why it kept breaking and explained to me why. I wish I came to Mel’s sooner. Highly recommend!