Mercedes-Benz Repair

Referred from a friend I went to see these guys. Boy I was surprised after going to the dealership and being shunned it was I stepped into a little piece of heaven. Of the 3 times I have stopped in the MB's in the parking lot changed. No cars that had layers of dust. Very efficient use of space from what I could see. Shop was very organized for a shop. a little cluttered but in a good way Problem 1 I have a 2004 CLK 320 Convertible. My headlights were out and I needed help. They popped the hood and checked the bulbs and the ballasts rather than send me to O'Reilly. I have very expensive bulbs and they saved me from trying to just swap out bulbs which wouldn't have solve my problem. Problem 2 Identified why my top wasn't coming down and told me a great place to get a rebuilt hook. I saw the

I'm extremely happy and thankful for the service I received at MBR! I first called earlier this week and spoke to Chase who told me to bring my car in NEXT DAY - this already excited me because no Benz shops ever do next day service! I go in and meet with him and Elliott and the rest is history! My baby is fixed and beautiful again. Elliott really worked with me and from now on I'll go to MBR FIRST! Thank guys!!!

These guys are the best. My car, a 2011 E Class, was smoking like a trooper many miles away from home, I live in El Cerrito , on a Friday at 4 pm before a holiday 4 day weekend. Went to two other random non-Mercedes shops and besides mid diagnosing they claimed it would take days to fix. Kurt, the best, and Elliot saw me right away. Quickly figured out that a 10 min oil change overfilled my oil and corrected the problem and cleaned the engine. Most of all, no charge! Can’t thank them enough. The best! Would give 10 stars if possible.

We’ve known Elliot for years, and he’s hands-down the best MB mechanic in the Bay Area. We took our W220 S500 into his shop today because of a ticking noise with the engine under load, and he dropped everything and went on a test drive with us to diagnose it. He quickly concluded it was just carbon buildup on the valves, because the car is always babied and never driven hard. He advised us on what to do, and never tried to upsell a service or anything else. It’s very clear that he’s incredibly knowledgeable and trustworthy - something that’s becoming increasingly difficult to find nowadays. Kurt is fantastic too. Highly recommended!

If I could rate this 6 stars I would. We've known Elliot and the crew for years and they are, without a doubt, the best Mercedes-Benz mechanics I have ever been to. They treat us like family, are incredibly transparent about everything, give incredibly fair prices, and go above and beyond to provide incredible service. They are THE experts and I trust them unconditionally with my E350. If I get a new car, I am seriously considering getting another Mercedes just because Elliot has been so good to us and our car.