Merrifield Shell Service Center

Mike and his team provided exceptional service. I took my mother's vehicle in for a state inspection the last week of the month- stressful. Not too many options available due to backlog for these inspections. Time was of the essence. Fortunately they fit me in and told me dont worry, we can help. Unfortunately they found a major oil leak. Critters caused some damage and Mike took pictures of the nest they left behind. What impressed me the most is his advice to look at the pictures and do my due diligence before deciding to move forward. I was impressed. When everything was done, he gave me suggestions to avoid this from happening again by using moth balls. He offered to put them in the car. I took him up on his offer and they showed me where to place them under the hood in the future.

Update: I used the 3M Ultra Headlight Restoration Kit for less than $20, I replaced both brake lights for $12, a screwdriver, and 5 minutes. When I went to a place my friend recommended to me, they were confused why I had a rejection sticker at all and asked to see the receipt as they couldn't find what was wrong with my car. Your girl has her approved state inspection with no help from anyone here! :) Please do not let any mechanic talk down to you or make you feel like they are the only ones who can fix your car when it comes to maintenance you should do yourself. The tools and skills they're referring to will last longer than a DIY kit, but not by much, and it's such an easy process that it's not worth wasting money on. Let this shop be mad because more people will know they overcharge.

I made an appointment for state inspections. After a short wait, the mechanics found some issues. They didn't pressure this middle-aged lady into a bunch of work. They recommended taking it to my own mechanic for repair. I asked for an estimate, and theirs came in below what my web search said the work should cost. I will be returning in a week for the repairs. 10/10

I was driving through and had realized had to get some maintenance and inspection done for my car, I came to this gas station and was very happy. Everybody was really professional and friendly. And they do reliable work.

They did a great job replacing the struts on my car. It drives like it's brand new. They even cut me a deal on the repairs which was very generous of them.